Do you have a studio?

1. No. We will book a studio or choose a location that suits your needs.

2. We have different backdrops, if there is a specific backdrop you prefer, please let me know in advance, and I will get it.

3. It is the client's responsibility to provide props they want to utilize during the shoot.

How do you choose outdoor locations?

I like to ask the client(s) to Google, Pinterest, Instagram, or YouTube some ideas and then schedule a call to storyboard our ideas together. Understanding the vision for your shoot is a top priority, and we want to ensure the best product that fits your vision.

PHOTO COPYRIGHT POLICY 

The law says you create that image immediately after the shutter is released. This means that photographer copyright laws state that whoever pushed the button owns the copyright.

This photography and copyright law covers you for the following:

1. Reproducing your photography

2. Preparing derivative works based on your photography

3. Distributing copies of your photography to the public (by sale, rental, lease, or lending)

4. Publicly displaying your photography

RETOUCHING POLICY 

After we take your shots, there is an additional process of editing and retouching the images ahead of delivering the final versions to you. 

What is the difference between editing and retouching?

1. Editing involves color correction and special effects of the photo and video content. We ensure photos and videos are clear, crisp, and vibrant. 

2. Retouching is correcting implied “imperfections''. Acne, blemishes, fine lines, makeup enhancement, even skin tones. 

REFUND POLICY

1. The session fee is paid in advance to secure your chosen date. It is non-refundable should you cancel but is transferable to another date if you wish to amend your booking with at least 48-hour notice. Special consideration is made for maternity and newborn sessions. The session fee does not include any images, either prints or digital negatives; these must be purchased separately.  

2. No refund will be given under any circumstances if you fail to attend the activity on the day and at the time listed and fail to communicate with the photographer.

3. In the case of camera failure, inclement weather, or any other unforeseen circumstance that prevents shooting on a scheduled date, the client will have the option of scheduling a new date or receiving a 100% refund.

4. Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; we have a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the photo, and then Crown Media sent the buyer the correct photograph) it is then considered non-refundable. If a buyer has selected and purchased an incorrect image, he/she must notify the photographer, before receiving the “incorrect” photograph. 

5. If a mistaken photo is sent to the buyer, as documented on the invoice, Crown Media will send the correct photo to the buyer free of charge.